Surveys

Please take take a few moments to complete this quick survey. Your feedback and comments are important to us and help us to continually provide you with excellent service.

Indicates required field

	What campus do you attend?

	What organization do you belong to? (ex. Chi Omega, Associate Degree Nursing...)

	What is your name and phone number so we may contact you regarding your survey?

Was the scheduling department helpful and easy to work with when arranging your date & time for photography?

	Yes
	No - Please explain.

Was the sign-up sheet and information that arrived prior to your session easy to understand?

	Yes
	I didn't receive one.
	No - Please explain.

Was the photographer on time, arriving an hour prior to your first appointment?

	Yes
	No - When did he/she arrive?

Did the photographer stay for the entire scheduled time?

	Yes
	No - When and why did they leave early/late?

Was the photographer dressed professionally in a black shirt, khaki pants and name badge?

	Yes
	No
	I don't remember.

How would you rate our photographer?

1
Poor

5
Excellent

Did you understand the invoice left by the photographer explaining your day of photography charges?

	Yes
	No
	No - I would like someone to call and explain the charges to me.

If you were unable to pay your invoice on the day of photography, please explain why? (Check all that apply)

	Paid
	We needed an exact amount.
	The Treasurer or person with access to our finances was unavailable.
	The invoice was not explained.
	No copy of the invoice was presented or left with our organization.
	Other

If you did not change your composite look from previous years, why?

	Money. We saw options that we liked, but could not afford to make changes.
	We didn't see any design options that we liked.
	Tradition. We decided to keep our composite the same as past years because of tradition.
	We were happy with the choices we had and didnt' want to change.
	We were unaware that there were other options to choose from.
	We did change the look of our composite.
	Other

What is the most important to you when choosing a composite company?

	Price
	Fast Delivery
	Quality
	Customer Service
	Design Choices/Options
	Other

	If you did not sign a renewal agreement to continue your service with Digiatl Pix, please explain why.

If you are a new group to Digital Pix, how did you hear about us?

	Postcard
	Website/Online Search
	Facebook
	Referral from another organization. What is the name of the organization that referred you to Digital Pix?

	We are not a new group to Digital Pix.
	Call from our Sales team
	Other

	Convention
	We are not a new group to Digital Pix.

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